SHIPPING


Rebecca Ribbons ships to all destinations within Australia and most countries.

Just a friendly reminder, if one of the items you've ordered is not yet available (pre-order), we will ship your order once all items are in stock.

Australia only Postage charges are:
$15 Express Post - Authority To Leave 1-2 business days
$15 Express Post - Signature on Delivery 1-2 business days
$10 Standard post (Signature on Delivery) - 3-5 business days
$45 Heavy goods shipping - 2-5 business days (within Australia only)
$35 DHL Express international shipping - 7 business days
$45 International heavy goods shipping - 7 business day (international deliveries - select items)

Australia shipping - express post shipments will be delivered via Australia Post.

  • Should you select Signature on Delivery please submit an address where someone will be home to receive the parcel. If no one is home, there will be a second attempt. If this occurs

    again, the parcel will be returned to sender.

  • Order delivery times are provided as guidelines only. Regional and rural areas may add 1-2

    additional days to delivery time frames.

  • Please note, orders which include a P.O Box postal address will be sent via AU post.

  • Heavy goods are sent via courier and delivered within 3-5 business days. Please note,

    heavy goods can only be delivered within Australia.

    International shipping

    We deliver to most countries all over the world. Your order will be dispatched via Australia Post. This is a signature on delivery service. For PO BOX addresses, the customer/receiver must contact the courier to request Authority To Leave (ATL), otherwise provide the courier with an alternative address. You'll be able to track your order through Australia Post website. Should you require a more specific ETA you can always contact your local post provider directly with the tracking number we provided you when dispatching your order. In the event of re-delivery or address changes, the customer must contact the courier directly.
    please note: the recipient will be liable for any local duty, tax and/or other import costs on orders placed outside of Australia. any potential fees are out of our control.

    shipping times

    All orders placed before 12pm on weekdays will be processed and shipped on the next business day. Orders placed on a weekend day will be processed within 24 hours of the next business day.

    Standard post via Australia Post is a 3-5 business day delivery service within metropolitan areas, however, please allow an additional 2-3 business days for locations outside of metropolitan areas and up to business 5 days for Western Australia.

    Express post via AU Post provides a 2-3 business day delivery service within metropolitan areas, however, please allow an additional 1-2 business days for regional and remote locations.

    For information on delivery status, please contact sales@rebeccaribbons.com. Customers can also follow up on their orders with the tracking number provided through the appropriate courier's website

duties and taxes

Orders shipped to countries outside of Australia may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Rebecca Ribbons in order to receive a refund.

Refunds will only be issued once return orders have been received.
Please contact your local customs office for more information regarding taxes and duties payable in your region.

Returns

Return Cost

If for any reason you would like to return your item/s we offer a full money back no questions asked guarantee. We will also refund the cost of postage. Please scan and send postage receipt via email to: rebeccaribbons@gmail.com

Post returns to:

RebeccaRibbons Returns

PO Box 310, BONDI NSW AUSTRALIA 2026

30 Days to Return

You have up to 7 days from receipt of goods to decide if you would like to keep or return them. Please advise by email if you will be returning: rebeccaribbons@gmail.com